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Community Activity

Free UHD Channels

Got an email just there to say free UHD channels including sky sports however everything stil saying to subscribe on all uhd channels? 

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IainC86 by On our wavelength
  • 28 Views
  • 1 replies
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Engineer no show

Hello. I had an engineer booked for today between 1-6pm. I waited in all day and the engineer was a no show with no communication at all. Checked my appointment status online and they’ve changed it to tomorrow 8-1pm! no happy about this. can I be com...

slow Volt

I have been with VM for twenty yearsI pay about £80 a month for just BB, I have voltI get nowhere near the speeds promised , sometimes 350 but usually lessVM turned out to investigate and fitted a new cable into my house last weekspeeds have now drop...

Resolved! Hub 5x - pausing message

Anyone else getting this message when trying to pause a connection? cheers Rich    [MOD EDIT: Subject title changed for clarity]

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RichP2 by Joining in
  • 266 Views
  • 3 replies
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Connecting to TV GO from second TV?

I recently moved to a new house and have a TV 360 box in the main reception room. I'd like to watch TV in a spare/second room, but unfortunately am not able to run cable through the house (rental). I use TV Go on my laptop and tablet regularly. Is th...

Unable to get my first WiFi Pod

I have been having serious problems, just trying to order a wifi pod. Initial contact 14.2.2024, asked to do tests, Real Speed said it could not connect to the router.18.2.2024, tests tried again, still not connection to router . Wifi pod ordered26.2...

almark by On our wavelength
  • 119 Views
  • 3 replies
  • 0 kudos

New Hub 5 - Solid White Light - No internet access

Hi,I’ve installed the new Hub 5 router.checked the cables, I have a solid white light and a text to confirm equipment activate.When I connect to the router I can connect via my ipad and Android phone, however I’m getting information telling me the in...

Church80 by Just joined
  • 13 Views
  • 1 replies
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Virgin Account issues

Can anyone help, I have been a virgin/ntl customer 20years. I have moved house, instead of moving my package. My account has been disconnected. I have now recieved a new router and new account info. I have been given the same package as I had, but mo...

Jlt2 by Joining in
  • 139 Views
  • 5 replies
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recover emails

hi all i managed to delete all my emails and no not in deleted folder anyway to recover  please

rayzor by On our wavelength
  • 4 Views
  • 0 replies
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No internet AGAIN

I have had no internet since 7.45pm . Have rebooted hub. Have run remote test. Called Virgin who sent a txt link which means I am going around in circles and nothing getting done. There is a TV issues too but this is acknowledged on the Virgin sit fo...

WayWay by On our wavelength
  • 63 Views
  • 1 replies
  • 0 kudos

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