Virgin Media Community

Oops somethings gone wrong

trying to acess the renewal link bundles/prices ect as is nearly time to renew.cannot do so for weeks now,its not an isolated issue as others have the same problem,please fix.thanks

I'm getting so fed up of this WiFi.

I go 5-10 mins of having WiFi in the car corner of my house, then 2 mins of having WiFi. 2 years ago, the WiFi was fine and would work amazingly and fastly. We got a booster, still **bleep**. Factory reset the router (recommended to by virgin media t...

Four Contracts in One Day

On March 24th, 2024, I applied for a Pre-Contract deal online with Virgin media. The pun "Looking forward to 2025" seemed like an excellent offer, and I expected nothing less than a smooth and prompt process. However, three weeks after submitting my ...

Child safe not working

Can somebody help?I have child safe turned on but it’s not filtering inappropriate content which is part of the default settings or any specific sites added.what can be done to resolve this?thanks.

Poor Customer Service - Frustrating!

I have tried now for over 3 months to resolve and issue with a mobile phone since February 2024. It is my daughters phone! Phone was purchased with virgin, March 23 and obviously now with O2.The phone was less than a year old and we called to discuss...

Lost all content in "sent" emails folder

Have lost all my historical emails from my sent folder. Is there again a problem with blue yonder.co.uk

Email dead from this morning

I cannot send or receive emails from my 2 addresses @ntlworld.com.I'm using Windows Live Mail 2012 with Windows 7 (I know it's old but has never been any trouble).Webmail is working fine.Here is the error message:Unable to send or receive messages f...

Credit file

I am trying to email regarding a default of £0 effecting my joint mortgage application. This is severely effecting my mental health and is making me poorly.I am emailing creditfileamendements but I keep getting bounce backs can someone PLEASE HELP.

Old Ntlworld email account needs deleting due to being hacked and compromised.

I have an old Ntlworld.com email account which was orphaned many years ago when I left Virgin Media.This account has been hacked and I've received a ransom note, from this account, with a password which could have been an old password for the account...

Where do I find my broadband contract end date??

Hi I don't seem to be able to find the end date of my contract anywhere? I've looked everywhere on my account etc. My bill states when it starts but nothing about when it ends. thanks