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Community Activity

Resolved! LoS No Ranging Responce Received

ourselves and the neybours are getting a lot of LoS NRRRany reason and resolution for this please?Network LogTime Priority Description11/06/2023 10:30:13criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:...

ne by On our wavelength
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Router Overheating

Router red light showing and hot to the touch. Broadband working on all devices. Switched on and off but to no avail. Wish I could speak to somebody at VM about this.

Hub5

I’ve just upgraded to the1 gig internet and still haven’t got my hub 5 is there a reason why, because it states that it comes with the upgrade 

Trying to re contract to offer

HiI received a re contract offer of £78 and have been trying to speak to someone about this as I want to know how to  take off the sky sports add on asI don't need sports. I also want to check that it still includes netflix and the ability to divert ...

Julie926 by Joining in
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Secondary account gone plus bitcoin threat/hack?

HiI'm hoping someone can helplast year I was able to access my secondary email account via webmail & computer.  I received info from virgin about setting app password which I did.  Since then I have been unable to access it but still receiving email ...

Hub 3 with pods only accepts connections to 2.4 GHz

I have a Hub 3 and a set of pods, all VM standard config - 2.4 and 5 GHz on same SSID etc. I noticed that our Fire TV was often buffering even though it's right next to the hub, and video calls on laptops often drop connection even though signal stre...

papanoob by Just joined
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