Traffic Management Policy Update

[Mark_Wilkin]

From the 24th October we'll be reducing our downstream traffic management policy so you'll be able to get more from your service at peak times.  Previously we've reduced speeds by 30% at peak times if our traffic management thresholds are exceeded, or up to 40% if heavy use continues. 

After reviewing our policy we are now reducing the peak time speed reduction for downloads to 16%. We expect the full rollout of this new policy to be completed within a few weeks. You can read the full details of what this means if you're on 30Mb and above on www.virginmedia.com/traffic.

Thanks

[Mark_Wilkin]

Just to confirm we finished making these changes to our traffic management policy last week and this has now been rolled out across our entire network.

Thanks

[James_W]

New changes to Traffic Management, as of March 2014.

30Mb/s and above

On our 30Mb/s and above services, we are no longer implementing download Traffic Management.

Upload Traffic Mangement still applies.

20Mb/s and lower

On the 20Mb/s and lower packages, both download and upload Traffic Management is in place.

For full details and further information about our traffic management policy please visit our information site here: http://www.virginmedia.com/traffic

Thank you.