POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I've been having constant droppages for over a month now, and if customer support asks me to reboot and reset my router one more time I'm going mad.I don't know what else to do, fiber can't come fast enough
HiMy current deal runs out 13/11/23I've had no communication from Virgin to advise me of the impending bill increase.Are Virgin offering any new deals for existing customers?
Our previous tenants had virgin media wifi, and our house has the router setup with the lights on but no wifi since there isn't a contract ongoing currently. How can we go about buying a monthly contract without having to pay the 30 pounds setup fee ...
I had a Hub5 but it wouldn’t connect to smart devices. It did however allow me to connect to the Connect App and I could manage my children’s device usage.I now have a Hub3 which allows me to connect to the Ring doorbell and Amazon Alexa’s but the Vi...
Hi wonder if anyone can help as I am pulling my hair out. My old router randomly looses all wi-if both on 2g and 5g connections. Multiple reboots and resets do nothing so I spend about an hour with online chat asking me to reboot the router. Sometime...
We are facing an issue with a business laptop which once connected to our home VM Wifi, it shows connected but with no internet access. The IT administrators investigated and we reached to the following conclusion:As advised at the desk we believe th...
We have had Virgin Media broadband for a month now and have recently started experiencing an issue with the wifi that only affects one device (a laptop). It connects to the wifi, but displays a message of "Connected, no internet". The device is also ...
Hi all,Using F-type coupler connected to wall socket but no internet connectionGreen light is flashing and solid green wifi light. Please help.
How can I order some of the mesh pods for home?I’m a volt customers with the wifi max element added, I’ve scanned my rooms and have a couple that have less than 30mb/s but I can’t order the pods via the app or online. Any help would be appreciated.
Since yesterday afternoon have been having major issues with uploads and packet loss.Today still seems to be happening, downloads are still fast but drop every now and then but gaming is impossible.Any word on when this will be resolved? I tried a fe...
