POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
HelpAbout 2 weeks ago the Wi-Fi speed in my house started dropping out and became vey slow. To cut a long story short, after two lengthy conversations with technical support, factory resets etc. I had a technician visit. The hub was changed to a hub ...
Hi can someone tell me if my qam is wrong please?. My upload qam is always 64 as is everyone's I have 1 channel 32qam and 2 at 16qam I think 64 symbols is more data than 16 no? Upstream channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) M...
Internet has been down for a day, our router is flashing yellow. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. Logging into the advanced settings (IP address in browser) says internet has registration...
Not sure if anyone else has or had this issue. I ordered a wifi pod via chat with vm on WhatsApp on 15th November, nothing came, ordered again on another chat with customer relations on 28th, again nothing. Phoned this Monday, was told only their man...
Ive been experiencing severe fluctuations in speed over the last couple of months but haven’t had much time to look at it. (used to get 120 down, sometimes now it’s down to 2 or 3). I’ve done all the resets known to man and nothing has helped. I’ve j...
I have been through the VM connect process twice and both times been told my Wifi pod would be delivered. This has been around 6 weeks now and I am having continuous problems using the wifi in my office. Is there another route to be provided with a w...
This is how bad virgin media is getting. In 11 months virgin media has switched my broadband off 45 times. Im convinced they are maliciously doing this on purpose. Been with this dreadful company for over 10 years, and this is how horrible it treats ...
Hi,I've seen similar posts about this so hopefully this will work to get a replacement!My neighbours exterior cable box cover blew off during the night and wedged underneath my car’s front wheel. I drove off without knowing it was there and now it’s ...
I been playing fortnite for 5 years and gaming in general on console and pc. Never had a problem I used to be with Sky and then switched to VirginMedia for the last 3 Years. Never been a problem never had bad wifi or any spikes but recently like a mo...
My hub 3 has a constant red light I have tried resetting it , unplugging it everything you're told to do and it's still a red light . It's not over heated and is in an open area . Please can someone help me ! Thanks
