POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I am trying to allow a website exception on this page https://www.virginmedia.com/my-virgin-media/account-settings/security I want to add the addresses adguard-dns.ioAndAdguard-dns.comHowever the form fails the hyphen Could this please be fixed as...
Hi,Has anyone else found on the hub 5 the modem mode is unstable. I have connected a tplink ax
We recently had an engineer visit where the engineer concluded everything was fine, but the Hub 4 we had was replaced with a Hub 5. The reason for the visit was due to constant disconnections and loss of service.Since the Hub 5 was installed it has b...
Hi all. Have came over from the Sky community. Several Sky Q users with VM broadband all experiencing connectivity issues. Nobody seems to know whether the issue is on VM or Sky’s side. Common denominators are; Sky Q user, Virgin Media Broadband, all...
3 questions:Is it possible to connect a USB Drive to my Hub 4 router?Does this router support file sharing?If yes does it offer SMB1?I am trying to connect this drive to my Sonos (S1) system.Thank you
Hi all,I spoke to a Virgin Media rep this morning regarding this issue. He checked the connection, asked me to re-set the hub and the light should turn green within 10 minutes. It’s been 3 hours and it’s still red. There are no issues with the intern...
I feel like I am going around in circles to get Wi-Fi pods. The app won't give me the option to order one, despite the scans showing low speeds in multiple zones and totally unable to connect to wi-fi in some rooms.It's impossible to get through to a...
We’ve been having problems with our Wi-Fi dropping in and out & not working as well as it used to in around the house. The red light is also constantly on. I’ve tried to do a factory reset but it’s made no difference. It also feels quite warm to the ...
Hiya,We have just received a replacement for our Hub3 which was faulty. The replacement we have received is another Hub3 - disappointing as we expected to receive the most current model or at least a 4. When contacted Virgin advised that 4 and 5 ar...
So my router has been showing a red bar for a few weeks now, however there never been a issue with my wifiMoved some furniture around and moved the routers location. Red bar is still there but no wifiThe network appears on my phone but when I try to ...
