POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Is there an official record for how many times you contact Virgin Media without the problem being resolved? Here is what happened to me:September 2023, changed contract with VM, they said I would need a new hub for new contract, and my existing three...
So recently I've found out that the old white WiFi pods don't offer WiFi 6 unfortunately, and I currently have 3 of them in the house. They do work fine with my new Hub 5 but of course only with WiFi 5.Hopefully these new pods will extend the range a...
Hi just in the last week the light on my hub 3 has turned red rather than the usual amber, I've reset the router, switched it off and left it for ages but it's still red, the hub hasn't been moved since it's been installed and it's in an open space s...
For the past hour and a bit router has had a flashing red light - timed perfectly for return to work (from home)Checked the status of my connection and it says router too hot, moved away from where it has been working perfectly for the last month and...
Virgin media connect app is not connecting to hub. I’ve tried resetting hub to original settings but still not connecting. It keeps saying your not home
HiAfter messaging with customer support I was told I qualified for a WiFi pod to solve a dead zone in my house and it would be delivered by Yodel.However I have heard nothing from Yodel or had any confirmation for Virgin media.How can I check if the ...
Hi there,Connection went off around 7pm today.Hub has been showing a constant red light ever since.I’ve done all the tests recommended in forum searches:*Unplugged Ethernet cables in all instances.*Checked and secured all cable points, including at s...
Hi I’ve got a WiFi blackspot/slow speed in the study which is not ideal - it’s the worst signal in the house. I’m achieving download speeds of 8mbps and upload of 1mbps according to the connect app. The WiFi printer often isn’t connected due to the s...
I have had a new WiFi pod delivered last week and it will not connect to my hub 3 no matter what I do. I have been on the phone and on chat to CS with no resolution at alli Have a previous hub which is connected and working fine , we had a technician...
