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danieldavison78
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wifi speeds fluctuating wildly

Hi! hope somebody on here can shine a light on whats going on with my wifi.

just moved into new house and got VM gamer 200.

internet speeds fine over ethernet as maxing out old laptop with 100meg speed.

wifi however has a mind of its own sometimes its 220mb/s sometimes 30mb/s (not device specific).

No connection between time of day and the speed i get.

Speed may be fine 1 second then slow 1 second later.

Trying wifi on 2.4g and 5g on optimal channels and signal strength strong.

Even tried modem mode and bought separate router but problem remains.

speed tests being performed on laptop, android phone and iphone 7plus all using speedest.net although i have tried other sites too with similar results.

i've ran out of ideas here?!?!

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Re: wifi speeds fluctuating wildly

Hey danieldavison78,

Thanks for your post Smiley Happy

I've just now replied to your other post regarding this. I really want to help get to the bottom of this. You mentioned you were going to speak with our 2nd line team, how did you get on with that? If we would be able to stick to one thread per topic it will help us keep in touch.

Thanks again for posting,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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danieldavison78
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Re: wifi speeds fluctuating wildly

Hi I did speak to another colleague when I rang again although this time before 10pm. Whilst being very helpful and trying numerous things we still haven't been able to rectify the issue. At the very max it's 210mb/s but then 2 mins later Speedtests show 20, 30, 50mb/s. Even when I'm downloading from ANY site it'll max out a download speed from the site at 5.5mb/s which is the same speeds I got from my 45mb/s speed with a previous company at my last address. But yet Speedtests over Ethernet max out my old laptop at 100mb/s so I'd have assumed the max download speeds from websites would have been higher than 5.5mb/s?!

To say I'm stumped is putting it mildly. Lol

Thanks
Daniel
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Re: wifi speeds fluctuating wildly

Hi Daniel,

Thanks for the additional info Smiley Happy

When you called in, did they try your Hub in Modem Mode to see if that alters the results at all? I really am unclear how you would get such different results within minutes of each other, does Safe Mode on your PC change the results?

Hope you're well, catch you again soon.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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danieldavison78
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Message 5 of 11
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Re: wifi speeds fluctuating wildly

Hi! Safe mode made no difference and I tried modem mode and purchased a second router to see if there was a hardware issue with virgin sh3 but the problem was exactly the same with that too.
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hackneydave
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Message 6 of 11
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Re: wifi speeds fluctuating wildly

do you have a resource conflict or is there another wifi connection running on your machine? I've rebuilt an old Dell to run in Linux and am using a USB Wifi dongle. The OS detect both the internal wifi card and the USB wifi dongle and will run both unless i shut one of them off. When this happens connection speed takes a nose dive.

David Smith | Blueyonder pioneer (2001) | Mac OS X Sierra, WIndows 10, Ubuntu 16.04 LTS, iOS and Android | Internal Distro via Ethernet Cat 6, 5 Ghz 802.11ac wireless and HomePlug Av2
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danieldavison78
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Message 7 of 11
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Re: wifi speeds fluctuating wildly

hi thanks for the reply sadly i don't have this issue. 

issue also appears on smartphone with no other wifi devices active.

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stevedh2
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Message 8 of 11
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Re: wifi speeds fluctuating wildly

Have you tried getting a wifi scanning app for your phone to see if your have any interference from neighbours wifi ?

Also do you have any baby monitors or any other stuff that could cause interference?

 

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danieldavison78
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Message 9 of 11
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Re: wifi speeds fluctuating wildly

Yeah I have the wifi channels are quite uncluttered in 2.4g let alone 5g. No baby monitors etc in our house.
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stevedh2
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Message 10 of 11
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Re: wifi speeds fluctuating wildly

Do the Wifi sync speeds change and roughly match the throughput speed your getting?

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