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cambars
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web site template blocked on virgin media why

hi

I am having problems with my web site template not showing up on any virgin media internet but dose work on all other internet suppliers. have check with the hosting company and site builder all are saying it is on the internet providers side can any one help. my site domain is www.cambridgeeventbars.co.uk

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Superuser
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Message 2 of 14
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Re: web site template blocked on virgin media why

Its fine form here on VM

Are you the site or web server admin? Does the server run Cpanel?

 


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Message 3 of 14
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Re: web site template blocked on virgin media why

yes the site has a cpanel

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Superuser
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Re: web site template blocked on virgin media why

Cpanel is infamous for locking Admins out.

If you know how to put your hub into modem mode- try that. If it connects whilst in modem mode your IP is blocked in IPTABLES.

If not, talk to your hosting company and ask them to remove the block. If you have root access to the server, you can remove the IPTABLES entry yourself, but most people dont.

 

 


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Re: web site template blocked on virgin media why

not sure what you are saying to do there is there any contact number I can call on to get help thanks nick

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Superuser
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Message 6 of 14
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Re: web site template blocked on virgin media why

You need to call your web host and get them to unblock your Virgin IP address at their end.

You can find your public IP by putting IP into a Google search when on your Virgin connection.

Ravenstar68

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Message 7 of 14
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Re: web site template blocked on virgin media why

If the IP address is being blocked wouldn't that stop the site loading completely rather than just the style template?

If I click on the link I can access the site but it doesn't appear to format properly.
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Graham
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Message 8 of 14
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Re: web site template blocked on virgin media why

Do any of you have Websafe turned on?

I have both Childsafe and Virussafe switched off here.  The site loads perfectly over Virgin for me.

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Message 9 of 14
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Re: web site template blocked on virgin media why

can you send me a screen shot to see if what you are look at if how its ment to look if pos

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Re: web site template blocked on virgin media why


Graham_A wrote:
If the IP address is being blocked wouldn't that stop the site loading completely rather than just the style template?

If I click on the link I can access the site but it doesn't appear to format properly.

 

Formats fine for me. I was assuming OP had no access

 


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