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cosw0rth
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virgin hub3 update and now can't access cctv on wifi

hi i have a cctv camera which i can see through my app on my phone either whilst on wifi or on 3g when away from home just done an update on my hub3 and now can't access the cctv on wifi i can switch wifi off and connect on 3/4g but switch wifi back on and can't connect to it ????????

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Re: virgin hub3 update and now can't access cctv on wifi

Hi cosw0rth,

I'll do my best to help with this though admit to some unfamiliarity with wireless CCTV. My first question is what update did you complete on your Hub? Or are you referring to an automated software update?
If so then I wonder if the Hub reverted to default settings and whether you'll need to make some configuration changes as a result?

I have located a YouTube video for help with this but I should stress that this is not made, or endorsed, by Virgin Media.


Jen
Forum Team



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