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joe100987
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superhub stopped working

i got a new superhub box installed and it has stopped working will not turn on at all iv checked the cable and its got power going to the box but wont turn on at all need a new box
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stevedh2
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Re: superhub stopped working

So either a dead power supply or hub.

Best bet is to call CS on 150, explain your problem and get them to send you a replacement.

On here it will take 1-2 weeks for a member of Virgin staff to get to this.


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stevedh2
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Re: superhub stopped working

Just to confirm, the little switch on the back of the hub is on and the power adaptor is plugged into a working socket and the hub shows no lights at all ?

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joe100987
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Re: superhub stopped working

yep iv tested the power cable and power going to it turned it off and bk on unplugged it tried in different sockets does not power up and no lights turn on at all
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stevedh2
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Re: superhub stopped working

So either a dead power supply or hub.

Best bet is to call CS on 150, explain your problem and get them to send you a replacement.

On here it will take 1-2 weeks for a member of Virgin staff to get to this.