Hi I am currently on superfibre 50, but every night between 8pm to 11pm the download speed drops to under 5mbps which is making it difficult to stream anything such as netflix, if anyone could help it would be appreciated , I am in area 12
Sorry to read that you are experiencing slow broadband speeds during peak hours.
I've managed to locate your account and it appears that you are being affected by a high peak time traffic fault in your area. The reference number is F004956176 and has a review date of 15th February.
I've sent you a PM (purple envelope icon, right corner), to discuss this further.