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nixs71
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no lights on superhub

Can't use wifi when I looked at the superhub all the lights are out?
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Forum Team
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Re: no lights on superhub

Hi nixs71,

 

Welcome to the Community!

 

Really sorry to hear you've had trouble with your Superhub.

 

I've located your account and I can see you've been sent a new hub to replace it. Great!

 

I've also run diagnostics on your new hub, just to make sure everything is okay. During my diagnostics, I've picked up an issue with your Downstream Power levels that will need to be adjusted by a technician.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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