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leelyn
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new LG TV has problem with Virgin V6 connection

Tried to install Virginmedia TV via Hub3 and v6 connection to LG 49UH770V, setup installed freeview but would not accept Virgin box despite showing Virgin as an install option. Anyone who has info on this please get in touch.

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Re: new LG TV has problem with Virgin V6 connection

Hi leelyn,

Thanks for your post. I'm sorry that you're experiencing problems with your service since your V6 installation.

Checking on this, I can see that you have called in and spoke with our V6 Team. Has this been sorted out for you now? Please let us know.

 

Kind regards,

Terri

Virgin Media Forum Team


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leelyn
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Re: new LG TV has problem with Virgin V6 connection

Problem solved, your team got to the issue quickly and now working well
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Re: new LG TV has problem with Virgin V6 connection

Hello leelyn,

 

Thanks for the update Smiley Happy

 

Great to hear this has been resolved for you!

 

Thanks again for posting, please let us know if there's anything else we can help with.

Take care.

Heather_J

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