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ionut1
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moving house

Hi, I'm moving next week and I want to know if I can request through e-mail for a tehnician to come and reconnect us at the new adress??? thank you

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Superuser
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Re: moving house

No. You need to phone in to the house moving team on 150 options 4, 4. It is more complicated than just reconnecting.

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Superuser 2017/18
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Superuser
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Re: moving house

No. You need to phone in to the house moving team on 150 options 4, 4. It is more complicated than just reconnecting.

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Superuser 2017/18
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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Forum Team
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Re: moving house

Hi ionut1,

 

Welcome to the Community!

 

As HowardML has said, you'll need to give our team a call to set up the move on 150 from a Virgin landline or 0345 454 1111.

 

Let me know if you get any trouble and I'll take a look for you.

 

All the best with the move! Smiley Very Happy

 

Josh


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