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carltovey
Joining in
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lost internet

anyone in great Barr  lost their internetservice?

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arronlowley
Up to speed
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Re: lost internet

Could be why

https://www.google.co.uk/amp/s/www.express.co.uk/life-style/science-technology/745204/Virgin-Media-b...
http://www.thinkbroadband.com/ping/share/6c7f9a9f20c4b3cac9edc401f62167c3.html
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Forum Team (Retired) Adam_L
Forum Team (Retired)
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Re: lost internet

Hi carltovey, 

 

Thanks for the post! I am sorry to hear that your broadband is not working. I apologise for any inconvenience caused.

I have tried to run some checks on your connection from here, however I was unable to locate any of your details via your forum account.

In order to proceed with diagnostics I will require some additional information from you. I will send you a PM (purple envelope at the top) detailing what's required to proceed with diagnostics.

Please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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