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tinabad
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iphone not seeing wifi networks

My daughter has been connecting her iPhone to our home wi-fi fine for a couple of years with no problems.

All of a sudden she can only connect if she's literally sat next to the hub. If she moves away she loses connection. She's also not seeing any of the other networks that the rest of the family see when they connect to wifi.

We've reset the hub, changed the channel, reset her iPhone and restored back to factory settings but nothing has worked. After reading some forums I thought that possibly her iPhone antennae was broken and this was stopping her phone from find the wi-fi networks. However when she goes to college she can connect to wi-fi fine so I don't think this is the problem.

This is driving us mad - and costing us a fortune in data!  If anyone can help and suggest a solution, I'd be really grateful.

Tina

 

 

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Re: iphone not seeing wifi networks

Hi Tina,

 

Thanks for posting Smiley Happy

 

This sounds like an irritating problem!

 

I can't see any issues with your Hub that would cause any wireless issues.

 

What modem iPhone is it? Have you ensured the software is up to date?

 

Catch you soon,

Take care.

Heather_J

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tinabad
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Re: iphone not seeing wifi networks

Hi Heather,

Yes we've updated to the latest iOS - I think we've tried everything. I'm going to take the phone into the apple store just in case there's anything wrong with it. I'll let you know if I get to the bottom of it!

Tina


Heather_J wrote:

Hi Tina,

 

Thanks for posting Smiley Happy

 

This sounds like an irritating problem!

 

I can't see any issues with your Hub that would cause any wireless issues.

 

What modem iPhone is it? Have you ensured the software is up to date?

 

Catch you soon,

Take care.


 

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Re: iphone not seeing wifi networks

Hey Tina,

 

Thanks for the update Smiley Happy

 

Yes, please do let me know how you get on with Apple.

 

If you need me to check or test anything else, please just ask.

 

Speak with you soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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