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colinr9009
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internet websites keep freezing

Hello

I have windows 10 and can get on to the internet, but certain sites, BBC news and ebay etc. keep freezing. I can reload on another tab, but it's a bit of a pain when it happens every 5 minutes. any one know why this is happening

 

P.S

It's not just on the pc it also happens on a laptop connected via wifi

Thanks

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Buffer6
Trouble shooter
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Re: internet websites keep freezing

If you're using noscript remember to temporary allow the site pages you visit.

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colinr9009
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Re: internet websites keep freezing

no i'm not using noscript just avast, just been looking at ebay and no problems for last hour, but wife using Next website which was freezing every few minutes last night, probably saved me some money, but not ear ache.

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Forum Team (Retired) Adam_L
Forum Team (Retired)
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Re: internet websites keep freezing

Hi colinr9009, 

Thanks for letting us know about your issues with webpages freezing, I apologise for any bother.

I have tested things from here and I can see a number of T3 time outs inside the Hubs logs. I would like to arrange for an engineer to attend and investigate things further for you.

I will send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll get this all sorted for you.

Take care, 

Thanks, 

Adam.


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