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jnthnlvrd
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internet most of the time not working

most of the time the arrow on the hub is yellow, and that i know i dont have connection, now all lights are blue but still not connecting. maybe in a month we only have 5 days of internet connection. and we're only using ipads, iphones, and android phones! im getting really disappointed with the service
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Re: internet most of the time not working

Hey there jnthnlvrd,

 

Thanks for posting and a big welcome to the community Smiley Very Happy

 

Sorry to hear about the problems you're experiencing with your connection, I'd like to look into this for you but I can't seem to find your account info right now.

 

I'll drop you a PM (purple envelope, top right) to confirm your details.

 

Speak with you very soon,

Take care.

Heather_J

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