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colham
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internet keeps losing connection

My Superhub 2 looses connection quite often as well. Sick to death of having to restart the superhub.Can never get through a netflix film with out having to restart the thing.
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Forum Team (Retired) Adam_L
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Re: internet keeps losing connection

Hi colham, 

Thanks for the post! I am sorry to hear that your internet keeps dropping connection. I apologise for any troubles incurred.

I've tested your connection from here and I noticed that both of your upstream power levels are too high and will require an engineer to attend and investigate this further for you.

I will send you a PM (purple envelope at the top) detailing what's needed in order to get this arranged, please respond to me there and I'll ensure this all booked and secured for you.

Take care, 

Thanks, 

Adam.


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