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heresjonny
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intermitent wifi

I have a internet ready TV (for two years) and the internet keeps disconnecting, when this happens a message appears on my TV that it is no longer connected to the internet, a few minutes later it will reconnect, this will happen often throughout the day. which is a total pain when I'm watching netflix. my son has a playstation 4 and a laptop which also keeps loosing the internet connection, you can imagine the outburst when it goes of when hes playing call of duty online. I was with SKY for 15 years and this problem never occurred. 

Is this a problem with the router? how can i fix this

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Re: intermitent wifi

Hi heresjonny,

 

Welcome to the Community!

 

Really sorry to hear you've had trouble with your connection.

 

I've taken a peek at your account and I can see you've spoken to our team about this recently. Is everything working OK now?

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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