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eserem
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information required for fiber 200

Ciao
 
I would submit this request to the service center:
 
Sono un cliente di BT e sto considerando (nulla di sicuro) per passare un gioco 200Mb vergine, volevo alcune informazioni importanti che non riesco a trovare, dice il sito: 12 mesi di contratto a 50 £, dopo dodici mesi, quanto paga? (Niente sorprese). se cambio la mia casa, posso continuare a usare internet nella nuova casa, come se fossi ancora nella vecchia casa? o v'è una tassa per fare? digitare pagare un tecnico, pagare qualche ufficio delle imposte, ecc ...? grazie mille per le vostre risposte
 
but since I do not speak English well I want to send it by e-mail, how can I do? I could not find any e-mail on the internet.
Thank you all for the help!
 
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Superuser
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Re: information required for fiber 200

I'm using Google translate here so I might be way off, but I'll give it a shot.

VIVID 200 Gamer has a 12 month contract. You will only know what the current cost is at the end of the 12 month contract, at that time you can either cancel if you no longer want it or negotiate a new deal.

If you move house you can transfer your services. Not all areas have Virgin broadband so you'd have to check before you move.

If the new house does have Virgin you can either do a self install for free or pay £20 to have Virgin do it for you.

If you can't get Virgin at the new house and you're still in contract then you would probably have to pay a cancellation fee.

See here: http://store.virginmedia.com/movers.html

Estoy usando Google translate aquí, así que podría estar muy lejos, pero voy a darle una oportunidad.

VIVID 200 Gamer tiene un contrato de 12 meses. Sólo sabrá cuál es el costo actual al final del contrato de 12 meses, en ese momento puede cancelar si ya no lo desea o negociar un nuevo contrato.

Si usted se muda de casa puede transferir sus servicios. No todas las áreas tienen Virgin de banda ancha así que usted tendría que comprobar antes de que usted se mueva.

Si la nueva casa tiene Virgin usted puede hacer una instalación automática de forma gratuita o pagar £ 20 para que Virgin hacerlo por usted.

Si usted no puede conseguir a Virgen en la casa nueva y usted todavía está en contrato entonces usted probablemente tendría que pagar una tarifa de cancelación.

Vea aquí: http://store.virginmedia.com/movers.html

Dave.


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jb66
Alessandro Volta
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Re: information required for fiber 200

Virgin media is a British company, they don't speak spanish
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Re: information required for fiber 200

I'm using Google translate here so I might be way off, but I'll give it a shot.

VIVID 200 Gamer has a 12 month contract. You will only know what the current cost is at the end of the 12 month contract, at that time you can either cancel if you no longer want it or negotiate a new deal.

If you move house you can transfer your services. Not all areas have Virgin broadband so you'd have to check before you move.

If the new house does have Virgin you can either do a self install for free or pay £20 to have Virgin do it for you.

If you can't get Virgin at the new house and you're still in contract then you would probably have to pay a cancellation fee.

See here: http://store.virginmedia.com/movers.html

Estoy usando Google translate aquí, así que podría estar muy lejos, pero voy a darle una oportunidad.

VIVID 200 Gamer tiene un contrato de 12 meses. Sólo sabrá cuál es el costo actual al final del contrato de 12 meses, en ese momento puede cancelar si ya no lo desea o negociar un nuevo contrato.

Si usted se muda de casa puede transferir sus servicios. No todas las áreas tienen Virgin de banda ancha así que usted tendría que comprobar antes de que usted se mueva.

Si la nueva casa tiene Virgin usted puede hacer una instalación automática de forma gratuita o pagar £ 20 para que Virgin hacerlo por usted.

Si usted no puede conseguir a Virgen en la casa nueva y usted todavía está en contrato entonces usted probablemente tendría que pagar una tarifa de cancelación.

Vea aquí: http://store.virginmedia.com/movers.html

Dave.

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eserem
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Re: information required for fiber 200

I thank you for the answer and I apologize for writing in my language (Italian, is similar to Spanish but it's ok: D) I used google translator to write the message, but I copied and pasted what I wrote in Italian. I asked for 12 months because six months ago I finished the first 12 months bt and from 36 £ I switched to 58 £, I would not want Virgin from £ 50 up to 70/80 £ and are forced to pay for at least another 6 months or a penalty to cancel the contract.
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Re: information required for fiber 200

 No problem. I put it in Google and it decided it was Spanish. I have a friend who is Italian, if I'd realised I could have just asked her.

If Virgin did increase the price during the contract period, you could cancel without penalty as they would have broken the contract in doing so.

Dave.

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Forum Team
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Re: information required for fiber 200

Hi eserem

Thanks for joining us on the community. I hope with the aid of Google Translate to be able to help clarify things for you here. My apologies for anything that doesn’t read as it should using this method.  I’d like to also thank @ HiVMBye for their brilliant support to you too!

Using this link http://www.virginmedia.com/content/virginmedia/dotcom/en/shop/broadband/broadband-only.html

I get the offer for the 200MB Gamer package. This is a 12 month contract with a 12 month price after which you are in a normal rolling 30 day contract with us. The price should remain roughly the same at the end of the 12 months subject to natural price changes which we always notify customers of beforehand.

There is no installation charge with this offer, just the activation fee of £14.99.

I hope this helps and let us know if we can look into anything else for you please let us know Smiley Happy

VIVID 200 Gamer

£42.25 a month for 12 months

£14.99 activation fee

12 month contract

No Virgin Phone line

Italiano (hopefully)

Grazie per averci sulla comunità. Spero che con l'aiuto di Google Translate per essere in grado di aiutare a chiarire le cose per voi qui. Le mie scuse per tutto ciò che non legge come dovrebbe utilizzare questo metodo. Vorrei ringraziare anche @ HiVMBye per la loro brillante sostegno anche a te!

Usando questo link http://www.virginmedia.com/content/virginmedia/dotcom/en/shop/broadband/broadband-only.html

Ottengo l'offerta per il pacchetto 200MB Gamer. Si tratta di un contratto di 12 mesi con un prezzo di 12 mesi al termine del quale si è in una normale rotolamento 30 contratto di giornata con noi. Il prezzo dovrebbe rimanere sostanzialmente lo stesso, alla fine dei 12 mesi soggetti a variazioni dei prezzi naturali che abbiamo sempre informare i clienti di anticipo.

Non ci sono costi di installazione con questa offerta, solo il costo di attivazione di £ 14,99.

Spero che questo aiuta e fateci sapere se siamo in grado di guardare in qualsiasi altra cosa per voi fatecelo sapere Smiley Happy

VIVID 200 Gamer

£42.25 al mese per 12 mesi

£14.99 costo di attivazione

contratto di 12 mesi 

Nessuna linea telefonica Virgin

Thanks eserem!

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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