Hi, has anyone experienced any wi fi connection probs like, I'm getting on my laptop running windows 7, its saying connected but it's stuck on identifying virgin media.
Any help much appreciated, cheers
Thanks for joining the community
Sorry to hear you're unable to connect with your Windows 7 machine. Let's try kick starting the connection. If you go to:
> Network and Sharing Centre
> Manage Wireless Networks
> Right click on your Virgin Media network
> Left click on Remove Network.
This should prompt your computer to ask you to re-enter your wireless password and connection. Could you please let us know if this helps.
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