The hub 3 reboots randomly several times per hour. Obviously this s extraordinarily frustrating and needs fixing. based on review of community boards two options: 1. power imbalances need engineer visit or 2. new hub 3. Can you advise ?
Thanks for getting in touch to let us know about your Hub 3.0 rebooting itself at random, I apologise for any inconvenience caused but I will do my very best to help get this sorted for you.
I have run some checks from here and I can see a lot of T3 time outs across all of your Hubs upstream channels, I would need to arrange for an engineer to attend and investigate things further for you. I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with making the booking.
Please respond to me there and I'll get this sorted for you.
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