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Lee42640
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Message 1 of 16
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eBay

Hi All

New here

got this You don't have permission to access "http://www.ebay.co.uk/" on this server.

Reference #18.96e7f648.1476898727.211f8095

when trying to get on to ebay last night, pc uses FireFox Tablet uses Chrome iphone6 ios10 uses app all same result, but when i use mobile data on phone i can get in to eBay

Thank You i advance

LeeScreenshot (1).png

 

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Lee42640
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Message 2 of 16
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eBay

HI GUYS

New Here

Keep getting this

Access Denied

You don't have permission to access "http://www.ebay.co.uk/" on this server.

Reference #18.83851402.1476915478.208a6bb4

started last night when connected to interweb on all devices but can get on ebay using mobile data

any ideas

Thanx

Lee

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DavidJWalker
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Message 3 of 16
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Re: eBay

have you tryed reset the router and clear all history

Using VIVID 350 Optical Fibre, Player TV, Talk Weekends



Just another VM user trying to help out so my answers may be wrong.
If you do like my answer please mark it as helpful; it may help others
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Lee42640
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Message 4 of 16
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Re: eBay

Hi David yes reset router cleared all history, imo it has to be the router as when connected via wifi with phone get same msg but ok when I use mobile data
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DavidJWalker
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Message 5 of 16
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Re: eBay

its maybe a area issue it can take up to 2 weeks for someone from virgin media staff to answer back to this

Using VIVID 350 Optical Fibre, Player TV, Talk Weekends



Just another VM user trying to help out so my answers may be wrong.
If you do like my answer please mark it as helpful; it may help others
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Lee42640
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Message 6 of 16
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Re: eBay

Strange that it's only eBay affected,
Any way thank you for your time
Lee
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Buffer6
Trouble shooter
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Message 7 of 16
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Re: eBay

Has your hosts or other security file been set up to block ebay, have you tried connection using other browsers?

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DavidJWalker
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Message 8 of 16
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Re: eBay

i think its virgin media problem with ip address for Lee42640 i think you have to get a new ip adreess from them to sort out this ebay problem

Using VIVID 350 Optical Fibre, Player TV, Talk Weekends



Just another VM user trying to help out so my answers may be wrong.
If you do like my answer please mark it as helpful; it may help others
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Lee42640
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Message 9 of 16
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Re: eBay

Yes pc running Firefox tablet running IE iPhone 6 ios10 running chrome and app all same result when connected to internet, but phone will connect using mobile date
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Lee42640
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Message 10 of 16
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Re: eBay

sent tweet to VM about new ip address waiting for reply

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