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JohnGreen
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connections and services

I have had virgin for a while but for some time now we have to reset our router now 2-3 times a week or more sometimes continually loosening internet connectivity and buffering. I understood the idea of fibre optic broadband would be no buffering. My other issue that has been ongoing for about 2 years or more is that I'm unable to send emails from my main virgin account on any of my apple devices. I have spoken to VM several times but still unable to send I can receive but I have to send via iCloud from phones and iPads etc
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Forum Team
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Re: connections and services

Hi JohnGreen,

 

Thanks for posting and a big welcome to the community Smiley Happy

 

Sorry to hear about your connection problems, it sounds frustrating. I've taken a look at your Hub and everything looks okay at the moment. Are you using a wireless or a hard-wired connection typically?

 

As for the email problems, do get you any specific errors when you attempt to send mail?

 

Hope to hear back from you soon,

Take care.

Heather_J

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