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change of concract

Hi, please can I ask you on something.. We have on the house internet from Virgin. But we have a problem. The concract was written on my friend but she move from this address. What can we do? If she can move router and concract on new house is the easiest way to sign new contract on new person?And please isnt a problem that if my friend who move on new address dont move a router and address...she want to do that during next week...but I want to sign new concract this week (new router...). Is possible to do that???


Thank you Veronika

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