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ioan2
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broadband problems after microsoft update etc

hi, like many others I have problems connecting my pc on the internet. I have tried everytt suggested by virgin but nothing happened. But not only my pc is not conneced, which runs windows 10, but all the other devices like smartphons and tablets cannot connect. I have run the wifi test but nothing is wrong. Please let me know if there is anything I can do or I just have to wait until they fix the problem (estimated Friday 16th??!!)
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Re: broadband problems after microsoft update etc

Hey ioan2,

 

Thanks for posting and a big welcome to the community Smiley Very Happy

 

Really sorry to read about the problems you're having with your connection.

 

It's been a little while since you last posted and the 16th has now passed, but I just wanted to pop in and see how you're getting on now?

 

Please let me know if you're still having problems and I'll be more than happy to investigate further.

 

Catch you again soon,

Take care.

Heather_J

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