Thanks for getting in touch to let us know about your issues with your broadband being intermittent, I apologise for any troubles incurred.
I have tested things from this side for you and I can see a lot of T3 and T4 time outs inside the Hubs logs, this will explain the drops in connection you mentioned. An engineer will need to attend in order to resolve this for you.
I will send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll get this all booked and secured for you.
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