Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
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  • 15 replies
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Ordering more pods?

Hi guys, virgin are currently doing FTTP in my area so im looking to join up when im able to. I see that virgin give's/sell's plume superpods for wifi boosters but only 3 of them? is there an option to buy more? The reason I ask is my house is large ...

Drefsab by On our wavelength
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  • 5 replies
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Packet Loss issue?

Hello,I'm having connection issues for the past few days.Web pages are seem to be taking a while to load on all devices, missing images etc.. I suspect that it is packet loss causing this, not sure though. Speed test seems to be at advertised speeds....

ashheron by On our wavelength
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  • 2 replies
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Resolved! loss of connection every night at 1.4am

every night lately the past week or so or more the internet has been gone completely at 1.40 am for at least 20 minutes in the house. my area is west lothian, is there any reports of problems in this area at all?

BATCH007 by Tuning in
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Vm connect doesn't show hotspots or map any more

I can not seem to connect to any virgin media hotspots, the VM connect app doesn't even show hotspots on the dashboard or a map and when I try and check the status it just won't load anything.  How do I get this to work, it's an absolute joke trying ...

How to Order a White Pod

Hi All, I ran a scan via the app and getting slow connection in the back room. I would like to order a white pod but the app doesn't tell me how?Can you assist please?Thanks.

Wai01 by Joining in
  • 232 Views
  • 3 replies
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Resolved! wifi pods orders not arrived

Hi dear  I have ordered a pod about 3 weeks ago order number P32161. nothing arrived Rang a week later and spoke to another guy and told him that even when the first pod is received, i will need another one as signals are poor upstairs as well as dow...

Setting up Hub5 with home network

Hi, I have a TP-LINK Deco M4 home network system connected to my existing Hub3, with the Hub set in modem mode. What impact does this have on the set up instructions for my new Hub 5? (My first attempt to install the Hub 5 met with "Connected but no ...

Can't connect to router via VM connect or admin page.

I needed to factory reset the router a few weeks ago as our phone lines didn't make outbound calls after receiving the internet adpator and after factory resetting the router was stuck in an update loop for 2-3 hours and seems to have resolved it sel...

madmum1 by Joining in
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  • 1 replies
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So signed new contract upgraded to hub 5

Hub 5 WiFi is no better than hub 3 what am.i paying for I pay all this money and the wifi service is disgracefuldon't tell me it where the router is etc as its not signal strength it the wifi randomly disconnecting this means we cannot game on the wi...