POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
The router can suddenly restart itself everyday. Frequent dropping out of connections. yesterday and this morning again. Bad WIFI coverage, I have to buy 2 wifi booster in my 3bedroom house. Terrible customer service. I wish I read this review before...
I've been trying to set up a Minecraft server but I'm running into some issues.The router we've got is a Virgin Hub 3.0 and I've gotten through practically every other step of the set up bar port forwarding. I'm absolutely sure i have entered the co...
Hi all. I've been with Virgin over 3 years and for the last 4 weeks each time whilst working from home my connection has been dropping whilst using my work laptop. The speed connection drops so much that my entire laptop is lagging so much that I'm u...
Went to reboot my hub 3 this morning to get the speed boost mentioned in a recent email. Won't power back on. No lights at all. Power brick seems to be ok (quiet hum). Of course I can't get in touch with anyone because they're all busy with the email...
I've been having this issue for about a couple of months now. Almost all day at the same time every hour the internet connection will drop off. As I work from home I mostly notice this on my works laptop as the VPN connection will suddenly go and I...
HiMy 75 year old mother has been sent a new router and told her landline will need to be plugged in over the next couple of months or her phones won’t work. This is very confusing for her.Her master phone socket and slave sockets are not located in t...
afternoon how do i order a wi fi pod our bsck bedroom struggles with signal well most of rear of house and herd pod can solve this issue
Last few weeks our Wi-Fi has started acting up, last night it stopped working lol together & even rebooting didn’t bring it back, the hub 4 diagnostics said there was a Wi-Fi problem, another reboot this morning & I tried switching the Wi-Fi optimisa...
Hi.Just upgraded to 1gb Volt.Please can I order 1x Wifi Pod.Have experienced slowdown in 1 bedroom. Connect app not that good on our phones.Many thanks.
Internet service has been dropping 3 or 4 times each day for the past week or so. Also noticed pixelation issues on the TV over the same period, which may be related.Could someone from the support team investigate please?
