POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi,Been having a regular no internet issues with the hub 3. Currently we have no internet since yesterday 11 am.The hub is flashing green lights (alternating between bottom green bar and the double arrow).I have done all the usual: checking the cable...
Hi everyone,I’m currently using hub 5 in router mode.I’m wondering if it would be beneficial using my own router? The WiFi definitely isn’t as capable on my router as I’ve used both before.I’m just wondering if the VR600 is more powerful? I’m a gamer...
Hi,I have recently received my Virgin Media broadband and TV but the Coax cable is way too short.I have heard that VM can supply 3M cables, is this still posisble?Thanks, Carmel
My area is probably the worst in the country. It goes down monthly to every few weeks for an area fault or outage. Virgin media keeps going down in my area. It’s not a problem with my connection. What are my options. Is this a normal ?      
At the end of my tether! I have done everything and anything suggested to get the Virgin media connect app to work with my Hub 4! How can I do my search to allow me to order my pods when the app just doesn’t work for my hub! Is it the hub 4 specifica...
When will Virgin Media have a Hub for Broadband which has WIFI 6E?
Hi all can anyone please help I am trying to open ports 80 and 4524 on my Hub 3 to connect to my cctv dvr, when checking on port checker they are showing both closed, I have tried to setup port forwarding in the router but it keeps saying The rule al...
Hey,Can i get someone from VM to message me about changing/replacing/sending me another HUB as past few days its been very intermittent with restarting itself,I've checked the area checker and no problems reported other than unrelated TV services whi...
A week or two ago, my Hub 5 did a system update (in the middle of an online game, as an added bonus) and when it restarted the 2.5Gbps ethernet port was essentially useless. My PC is plugged into this port and was unable to even reliably connect to 1...
Random issue here. I've lost access to my laptop which has some crucial websites I need for work. I accessed the sites a few months ago, would I be able to find them in admin mode from my router? The router is a hub 3 and I was using it in modem mode...
