POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Keep getting message saying changes can’t be saved when trying to switch off child safe on broadband
Hi,I recently changed settings on my hub 5 router, since this the wifi pods have stopped working and are continuously flashing white, this has been for several days, I have turned the router and pods on and off with no effect. Any ideas of how I can ...
My internet and wifi keeps dropping throughout the day, when it does, i go to look at the router and all the lights are flashing. Here are the network logs Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts1A...
Hi,I rebooted my HUB5 earlier, since then I have not been able to connect to the WiFi (just keeps failing) and the last time I connected the router status was "no Internet".I can understand that if there was a local issue I may not get an internet co...
We have recently completed on our new build property purchase over 3 weeks ago and have not been able to move in due to the incompetency of VM and their Sales team.Firstly I would like to point out that there are approx 15 houses on my street in the ...
I was told when I joined VM that you could block websites from certain devices while other devices could still access them. How can I do this, I can't seem to find it. Also on the VMConnect I have grouped the devices but cannot individually set times...
I live in a 3 storey house and the router is on the ground floor in a front living room. My office is 2 floors above this, but directly above and wifi connection on my laptop is very strong, averaging around 4-500mbps with maximum bars showing in my...
Hi anybody else experiencing problem with VM Broadband in DA17 5PG
I left VM over 2 years ago so have no idea what my account number or area was (both needed to request a return box) and I've just found a boxed superhub.Looks like it was delivered to me in 2020, I think it was to replace a faulty superhub but the fa...
Hi The cover on my omni box is missing I'm concerned the weather will damage The cable connections Please advise
