POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Our broadband router is upstairs (from the previous home owners). This is no longer convenient, and right in the middle of our new nursery 臘 so I would like to move it downstairs. Does anyone have any recommendations on how you go about this? Thank y...
Hi All, Wondering if anyone else has had the same. Had a conversation with Virgin Media on the phone and explained that my Virgin Wifi Boosters are patchy and drop out a lot. Agreed that I should get the Wifi Pods and they would be delivered. That wa...
Am I the only one still on 50Mbps upload on the 1Gig service? I thought everyone was meant to have been upgraded by now? I’m in area 22 if it makes any difference. Not sure if it’s worth getting in touch with Virgin.
Connect app shows home WiFi okay and connected devices. However I have not been able to do room scans for the last three months. Error messages just. Have deleted and reinstalled app but no change. Any ideas?
Hi Virgin media teamI have signed up for virgin broadband last week and I received an email today about the Gone Away form.I’m not sure what this is about or anything that I should do.Thank you.
I canceled my fiber broadband recently. Virgin media seems to be in the business of confusing customers to make an extra buck. I made a post earlier about how their agent assured me there will be no EDF (I have the transcript) if I moved out of the c...
Over the last couple of weeks, most days (and starting to become more frequent), I have to reboot my Hub 3.I've not experienced this before.I see from other similar posts you want to see the info from the hub, so here goes.Status:Cable Modem StatusIt...
I have no WiFi in two rooms and my security cameras wont operate. I contacted Virgin and an operator called Amil changed me over to Volt and promised me three mesh pods free of charge as I have been with Virgin for over 25 years. My contract was chan...
For months now my connect app has shown conflicting settings neither of which can be deleted so I cannot see which pods are connected to which devices. I have lost count of the number of times I have called Virgin to report this.
I have recently been connected with Virgin Media 1GB broadband. This was installed on 18/7/2023. speeds have been great. However, every night at 00:10 the internet cuts out, it reconnects briefly and then repeats this process. This then goes on for a...
