POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi I am on M350 & unlimited landline I joined virginmedia around January 2023 time hardwired the hub is great but on Wi-Fi it’s like yo-yo going up and down, the last test I did had only a download speed of 19Mbps saying fair where can I get some pod...
Hi there I hope I'm in the right area. Having to do this via my mobile. I had internet last night, even though it was only 5meg down load and 50meg. I have none today. I have a hub5 and it's flashing blue and when I looked into the hub it said ds sca...
I had an upgrade to Hub 5 a few days ago after complaining about intermittent drop outs of my WiFi (from a Hub 4)Yesterday I changed some settings in the hub:Changed the default login passwordChanged the WiFI security mode to WPA2-PSK/WPA3-SAEChanged...
Hello,I'm hoping someone can help, I’ve tried calling Virgin several times to try and speak to someone at customer care about my broadband but can’t seem to get through to a human. The problem I’m having is my broadband signal is having moments where...
Hi- posted on Twitter asked to post on here. Internet and of course landline has been down for two days for me and my neighbours. An area fault you would expect. Not according to Virgin media so an engineer visit booked - knowing full well it would l...
Please bear with me this is a long story . . .I got my first wifi pod from Virgin a couple of months ago. Ordered, turned up 3 days later, plugged in and worked brilliantly to extend the wifi through the kitchen area. We still had a very weak signal ...
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
My replacement hub (previous one had a permanent red light) has a constant blue light on the front of it. I can connect to the hub but it has no internet connection. I have tried hard and soft resets. The boys at HQ say there is nothing wrong with my...
I would like to order a home hub 5. I currently have home hub 4 and 2 360 tv boxes on a 1GB contract. Could someone advise please.
I've been promised a pod and am still waiting over two weeks for it to arrive despite talking to an agent about this, is virgin promising something they can't deliver?
