POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hello. I'm looking for some help and advice. I have a HUB 3 and live in the TQ3 area. For a couple of weeks now the signal keeps dropping in and out. My partner works from home and does a lot of online meetings and it's beginning to get quite frustra...
Hi,As a new user, I’m having issues connecting my iPhone Virgin Media Connect App to the Hub5 I’m connected to on Wi-Fi.I’ve deleted and reinstalled the app, turned the hub on and off several times, followed the installation guidelines, and done a pi...
Here are my settings: UPnP is on, tried with off no difference. https://www.portcheckers.com/ shows every port as Closed.Shields Up! @ https://www.grc.com/x/ne.dll?bh0bkyd2 shows all as 'stealth' with the last phase as Failed. I want to open port 9 o...
DO NOT JOIN THIEVING VIRGIN MEDIA.I have been with virgin media over 10 years and I have had an intermittent fault for almost a year with my broadband service that results in internet downtime and connection problems.Petty virgin media refuses to cha...
I cant connect to my hub . Is any tips?
I've tried changing my dns servers from the VM ones to google and still no joy. I had it last week when trying to sign up to ManageEngine (owned by ZoHo). This morning ive tried to sign up to ZoHo CRM and as soon as i go to log in im getting this err...
Hi, I just installed my new Hub 3 today, this is a replacement to my old Virgin router. I followed all instructions and kept waiting for light to go white, but it has been red since I plugged it in and hasn't changed. My WIFI is working, but I'm ju...
We have been with VM for broadband for about 3 months after having terrible problems with drop outs with our previous provider. For about 2 months, everything was brilliant. However, with no changes to our set up, our main sky q box would not stay co...
I have a Superhub 4 which was working reasonably well until this last week, in which the router now displays 3 SSIDs. The first being for the 2.4G as I have set it up and the second being for the 5G as I have set up. However the third SSID is the ori...
Hi I recently upgraded my Internet package, but since I've been having trouble with the speed dropping, and the Internet cutting out numerous times throughout the day.
