POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have been trying to cancel my GIG1 contract/account after moving home at the end of June and having been a VM customer for over 4 years.It makes sense financially to go with the FTTP competitor in the area which is over 50% less even if I pay for d...
Hi there, I’ve moved to another home a week ago and the lovely technician had set up the internet port and hub for me. But after he left the hub light kept flashing all the time, even after reboot and reset it didn’t help. Few days later another tech...
Good evening,My Hub 3 has had a solid red light since I returned from holiday yesterday. I have tried a reset, but it is still not changing.im not very confident going any further myself, and think I probably need a new hub? I am unable to get thro...
Hello.Any recommendations on a new router to replace a Virgin Hub 3.I have dead areas in the house ThanksClive
HelloI’m new to Virgin Broadband having recently moved into a new house supplied by Virgin.I have the 1 gig package which works well in the rooms near the router.How can I obtain some virgin Wi-Fi extenders for the furthest away rooms?Also, most room...
I've been facing WiFi issues for last 3 months. WiFi drops every now and then and does not recover for 24-48 hrs. All steps mentioned in the app like restarting the hub , resetting to default settings have been done and none of it works . I raise com...
On 23rd August 2pm virgin media Technichian comes to fix my neighbour's (one floor down) issues. I see the VM van and people working. Few minutes later I see the router green light blinking and i lost internet. Assuming the vm team is working i did n...
Hi,I’m having an issue where I have flashing green light on router with solid wifi signal. Stopped working about 11pm and hasn't worked since. Have restarted router and all cables appear correct & tight. Any help greatly appreciated.
WiFi Pod just flashing white light, has been for a few days. I’ve tried setting it up near the router etc etc. App can’t find the Wifi Pod. Thanks
The dropped packets around 9.45am can be ignored (we had a power cut).Everyday we are experiencing a lot of dropped connections, it happened before but seemed to remedy itself, does this BQM warrant further investigation?Thanks
