POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
There was a problem with the internet in my area a few weeks ago which resolved [no internet for multiple days], and ever since then we've had unusually high ping and packet loss. There are also a few disconnects. But the ping will spike every 2 hour...
I'm getting bloody sick of this. We seem to be plagued with loss of the internet, again and again. Today for example it seems to be loosing connection every half hour or so. What gives Virgin?
I have turned it off and on and still red light. The WiFi is currently working.
I have a pc with an Intel AX210 wifi 5 card installed in it. The PC is in the same room as the router and about 10 ft from it. I used to be on a 350 mbps connection with Virgin and Sam Knows Realspeed showed I was getting speeds to my device of 364 m...
Hi .My modem is flashing green . The connection died about an hour ago. Ive done everything like reset the modem and everything else. I've also booked a technician but that will take days . I need you to check if there's a problem that can be fix...
Hi all,First time poster, short time browser. Can someone from Virgin Media message me as I need my router relocating in my house?It's been in my daughter's bedroom every since we moved here but now our phone service has gone to VoIP we need the rout...
Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before?
I have been trying to cancel my GIG1 contract/account after moving home at the end of June and having been a VM customer for over 4 years.It makes sense financially to go with the FTTP competitor in the area which is over 50% less even if I pay for d...
Hi there, I’ve moved to another home a week ago and the lovely technician had set up the internet port and hub for me. But after he left the hub light kept flashing all the time, even after reboot and reset it didn’t help. Few days later another tech...
Good evening,My Hub 3 has had a solid red light since I returned from holiday yesterday. I have tried a reset, but it is still not changing.im not very confident going any further myself, and think I probably need a new hub? I am unable to get thro...
