POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
As the subject states, I am on Gig1 Fibre, however virgin media will not replace my Hub 4. In a recent telephone call with a customer services representative, they stated the Hub 4 is compatible (it is true, it is, it just has a bottleneck of 1000Mb...
Hi,I was using a Super Hub 3 (on the M500 broadband package) for several years and just moved up to 1Gig and so also had the necessary bump up to a Super Hub 5 (SH5).My cable connected to my Super Hub 3 had a 10DB Forward Path attenuator (FGTC11394) ...
Got up this morning and green light flashing on Hub 5. Have done all the normal things, reset, unplugged, pin hole reset multiple times. Engineer visit Friday but obviously no WiFi until then so it seems. Any other suggestions to try, TIA
My hub 4 has no 2.4Ghz working. I've had this hub for a year now and it is only when trying to connect devices that only use 2.4Ghz I have realised it's not working. I am to believe it's a faulty hub as the router manager says 2.4Ghz is broadcasting ...
I have received my pod, but have removed from hub settings & now connect app says I have no pod to connect so unable to set up.
I have had a Wi-Fi Pod for several years, and it has worked fine. Now, despite trying to move it switching it on and off, it fails to connect; the light comes on and then stays flashing.
Hi All,I recently upgraded my Virgin Wifi from 500mbps to 1gb. I use a Netgear Orbi mesh system and have switched modem mode on. On the speed test app I am only getting around 7-9mbps but on the orbi app its showing 939mbps. What I am keen to know Is...
I've just received my wifi pod yesterday. The connection has improve a lot in my room now compared to before, but on the VM connect app it says the connection is only ‘fair’. Why do i turn it to ‘great’ or shall I just ignore it cause the connection ...
HiWhere to begin; I’ve had virgin media broadband (100MB) in our household for over 2 years now. Always been very happy with the Wi-Fi, never had any issues. Once we had the Volt Upgrade in September 2022 we went upto 350MB speeds, more than enough f...
For the past few weeks my broadband connection has been very unstable, very frequent connection drops. Often with the green light flashing on the router, but not always (not for shorter dropouts). Cables of course checked, hub restarted etc. Mostly a...
