POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
On the VM connect app Iam getting conflicting settings message with the orange exclamation mark triangle I have tried to fix this many times and still it comes back with the oops try again How do I resolve this
So virgin offer some sort of mobile broadband, while I’m waiting for my install that seems to be getting Canceled on a regular basis? Even if it’s thru O2
Hi.I've got the red light on my hub 3.Tried turning it off 'n' on, still on.Tried the reset with a pin in the hole, still on.Doesn't feel any hotter.Any Ideas would be greatly appreciated.
Been trying to cancel my Wi-Fi after moving house and changing from a student contract. I am unable to get through when I call. I have been in a queue on live chat for over 4 hours to get through. How can I cancel my account if I can’t contact anyone...
My old Super Hub is having electrical problems at the base of the lead where it plugs into the wall.How do I get VM to send me either a new Hub or lead...?Have waited for over an hour on the Live Chat, and have kept being offered new plans as I try t...
Hi people,We recently installed a new VM Hub 5, but just as the last (Hub 3) the connection is still being dropped. This has happened twice in the past 24 hours or so and is regular occurrence.Error in Network log file reads as follows:Time Priority ...
Took out the gig1 package awhile back and in the order we should have received a superhub 5 and we received a superhub 4, how do we go about getting it swapped over to the hub 5 that is stipulated in the contract?
After over a month of problems with this issue, I'm asking for help from anybody here or anybody at Virgin Media that might be able to help get this constant disconnection problem resolved. Virgin website says INTERMITTENT ISSUE IN MY POSTCODE AFFECT...
For about as long as I can remember, I have had connection problems with my Hub3. The WiFi is pretty good and the connection stable to my devices. However the internet regularly drops out. It is completely random and unpredictable. I’ve had the Hub f...
Hi thereHaving problems with router. Download speed fluctuating from 420Mb/s to 2Mb/s for wired devices. Rebooted and reset to factory defaults but no change. Also tried different cables but no change either. Any advice, please?
