Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
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  • 15 replies
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Packet loss

Been getting packet loss for at least 4 months now consistently ,  Currently on hub 5 router mode, upgraded plan to Gigabit broadband, changed ethernet cable and tried tp link powerline adapters none of them yet to fix my issue.Notes: Gets alot worse...

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Longer Coax cable 3m

Hi, I currently have a 2m coax cable but this places my hub 3 in a place where my WIFI is inconsistent (Near TV, consoles and other electronic devices.I've read buying non VM coax cables is a no go, So how do I go about this. I only need it to be 3m ...

Matt2823 by Joining in
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  • 13 replies
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Sudden and Unfair Restriction

I wish to make you aware of an unfair and sudden restriction in my Virgin Media Broadband service that occurred yesterday without any notice and justification.  I suddenly noticed I had no access to Internet on my WiFi while working on an important t...

Kolly by Just joined
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Tado wont connect to hub5

Hi having problems connecting my tado bridge, power light on but router and cloud light are off, hve taken and plugged into different router and all lights come on, at wits end, no heating or water, anyone help?

Davey47 by Joining in
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  • 16 replies
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Resolved! VM Connect cant find hub4

I can see that this has been raised before, but can’t see the solution.i have deleted the App, cleared the cache.rebooted and reset the hubtried through the IP address won’t connectcontacted customer support, nothinganybody have a fix, please ???Stev...

Fedge08 by Joining in
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Internet drops after midnight for last few nights

Hi,recently we been losing internet after midnight for several hours regularly and it's back by the morning.Are there any upgrades going on in this area that we have not been made aware of? (Airband are running new broadband cables in the area)I trie...

Robdd2 by Joining in
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Bad drops and errors on my line

So, I've had 15 drop outs in the last 2 hours, where the internet just locks up and nothing will load, I've tried the hub reset and also made sure all cables are plugged in correctly and snug, not the issue this also happens over wired and wifi.3.0 U...