POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi ThereI'm trying to configure my new WD External Hard drive but it is automatically in relay mode which is restricting its use.WD have advised me the router needs to enable Port Forwarding but I do not know how to do this - I have a Hub 5 - can I g...
Damaged some time ago by a virgin engineer,needs replacing
so Thursday 18 April 24 I did a upgrade for my internet got two emails one precontract documents and the other being the order summary. now the Estimated activation date was Sunday 21 April 24, I get things happen things are late so wanted to ask you...
Looking for any advice - I’ve had a complete loss of service for over 2 weeks now and I have been unable to get anywhere with virgin as to when it will be fixed; I’ve exhausted every option on the phone lines, live chat and now resorting to trying th...
I now have a new Hub 3 with 350 Mbps. I am getting speeds on my mobile of abot 250 Mbps near the hub and pretty good round tge rest of the house (I have 3 pods). However the speed on my PC which is connected by Ethernet cable is only 100 Mbps. Why...
I am looking to order my first wifi pod. The vm connect app does not work its telling me I am not connected to the hub but I am.
I received a new Hub 3.0 yesterday and whereas I could previously use the Connect app to measure hub and device speed, it no longer connects to the hub. I have ceared cache, removed and re-installed app but sti not recognising the hub so it sees thi...
Hi all,Was wondering if anyone could help, especially if they've had a similar experience. 25/03/2024 Pre-installation was complete. 01/04/2024. The Virgin engineer turned up, no green light on the junction box outside, would not work/connect so the ...
Good afternoon I’ve been with virgin for about a month now I have volt 1gig fibre package I get wifi max included in this. I done a scan the other day I got like less than I’m suppose to when I go to order wifi pod it won’t let me online says I need ...
Hi all,Just had a new VM package with a new router. Computer has found the Wi-Fi with no issues (just pressed button on back of router and it joined), but I am unable to get my Kobo E-Book Reader to access the new internet. It's asking for a Passwo...
