POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hello,My hub is showing a constant red light, and despite me resetting the router, leaving it unplugged for a while and trying other solutions, the red light returns. The router is warm to the touch but not super hot. The router is in an open space a...
I’ve had a constant red light on my hub for months. It’s well ventilate, I’ve reset it multiple times. Still no joy. Please can someone help
Red light on router tried reset still on
Been trying since installed (few months) to get the VM Connect app to recognise the hub3 so I can limit my children’s access but alas it hasn never worked despite reinstalling app, resetting hub, checking VPN, everything that is suggested, even had t...
Hi, I'm a volt customer and downloaded the Virgin Media Connect app to test my Wifi as my daughter complains of the Internet dropping constantly. She's right, it does have a major blackspot.Tried scanning in the app as protocol suggested, but in both...
Firstly disclaimer I am not very technical savvy. This is my situation, with a Hub 4 router upstairs wi-if for two gamers was rubbish and so I bought and easily connected a Deco E4R mesh system all seemed ok then I started have issues with the landli...
HiWe recently changed our Wi-Fi router and have not been able to connect to the relay via the Netatmo app for our heating. have tried all the advice provided by Netatmo but no luck can anyone advise please
Still going nowhere , Hub is the problem , line is showing all OK but the hub is constant red , tried all the fixes but nothing , customer services on 24 hour monitor which shows line is fine . Going round in circles , parent serious ill in hospital,...
HiGot a Hub 5 a few weeks ago (upgraded from Hub 3) and I have a Netgear GS105 switch connected directly to the router.All had been working fine, until I returned from holiday yesterday and the switch was no longer recognised. I've done some troubles...
