POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I ordered someone Wi-Fi extender pods 2 weeks ago, after being re-assured it would take no longer for these to arrive, surprise surprise…. Still not here!!! Try ringing customer service but I’m better off speaking to the wall. Can anyone on here take...
Hi There, I live in Chester and Virgin completed groundworks at my address back in september where the expansion team said it would be good to order in October. Still nothing as of now, I'm on a waiting list but had no updates. Wanting to sign up for...
I got my hub delivered by post earlier today and after plugging it in, it does not seem to be connecting to the Internet. The first customer rep I spoke to said she had successfully sent a signal through but all I can see is the green light at the bo...
Hello, I'm having some difficulty with my internet connection ever since cancelling and switching VM account holders. The internet keeps dropping connection, runs terribly slowly at times and definitely needs an engineer to fix the issues. I hav...
I can no longer access the internet via my ipad despite a functioning wifi connection (according to the ipad) and an apparently strong signal. Other devices connected via wifi are working as normal, as is my PC which is connected via ethernet. The ip...
Hi my internet cable to my pc is showing that it is not working and hasn’t been working for the past month it is all plugged into my router and Ethernet port I have checked the router for internet, same with the port and both get internet I still don...
Suddenly lost WiFi access. Still connected but it says no WiFi access and the hub keeps occasionally doing deep blue flash. Did a power off reset, and an unplug and no changes.
Hi there, Like a few other posters, I'm getting multiple WiFi outages a day coinciding with this error:NOTICE ATOM is restarted due to Kernel/oops panic as part of Self Healing Mechanism ;CM-MAC=xxx;CMTS-MAC=xxx;CM-QOS=1.1;CM-VER=3.0;What's the best ...
I just got Wi-Fi with virgin this week the router is in one room and it works fine when in that room but if I go into the room next door (I’m in a flat not a mansion) i get bad signal it’s the room right next door to the router? Is this virgin taking...
This has also happened to me, the booster sent a huge spark and then an acrid burning smell, luckily I was there and plugged it out, very real fire hazard, I cannot get Virgin to send me a replacement, I reported this to them when it happened a coupl...
