POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I’ve been having issues with my home connection over the last 2 weeks and unsure what to do next.Im on a 125 broadband plan. I have recently signed a new contract for the same speed but at a higher price. There was reports of engineers doing works in...
I’ve tried all the possible things to resolve this but my hub is still sowing red light and my network trips off a lot more. At the moment, the network is gone I’m unable to use it. Please help. I’ve switched from modem to router mode, same thing.
The past couple of days we have been issues with our devices connecting to the router, we have issued a factory reset and things seem to be stable for now. I have setup a BQM the image attached is from today. I will post downstream and upstream logs ...
Is there a reason a guest network connected to my wifi network would be showing up suddenly? I've checked and I have none set up. Anybody know what is going on?
Hi, I have Gig1 in my package and 2 wifi pods that seem to do the trick downstairs but wifi connections keep dropping in my son's room upstairs (for streaming TV, PlayStation etc.).Will a 3rd wifi pod in his room fix this?Supplementary Q. Assuming it...
I'm grappling with persistent network drops in my Virgin Media broadband, disrupting my online activities at random intervals. This frequent interruption is particularly problematic during work tasks and online meetings, impacting productivity. Despi...
Just upgraded and received a hub 5 yesterday. Removed hub 3 and followed the installation instructions for the hub 5 only to be greeted with a flashing green light. Been on for more than 24 hours and have had 3 frustrating calls with Techs who have r...
Hello,I will try to make this as short as possible. Over the course of the past week my BQM's have been picking up it's fair share of packet loss causing internet instability. I have not been able to keep my eyes glued to the HUB's configuration sett...
Hi I’ve only been with virgin a month and I ordered 2 extra pods via phone as I was told I have multiple dead zones ( very old house)I still haven’t got any can someone help please as my daughter has no connection in her bedroom at all I’ve looked on...
