POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Having real trouble playing online on Xbox due to network lag detected keep popping up. Everyone Iv spoke to who is having same issue is also with virgin. One guy had rang up and they have said there is no issues?
HelloI've seen other posts related to this that result in an engineer Visit and not sure if that means they where solved, but here goes. For about 2 months I've been getting issues on my Zoom Calls - every 10 - 15 mins or so the "connection unstable"...
HiI am on the 1gig service so WIFI pods are currently free. Does anyone know if they continue to be free at the end of your contract regardless of which broadband speed you may choose to once out of contract? thanks.
Hi Folks, I am having the same issue as others with Wi-Fi deadspots and not being able to order pods. The App notes something like 'the order feature is on its way' looking at my account online there is no option to order and via the phone I am not ...
i am into my hub but when I change password it says original ps is incorrect please help
HiI was advised on here last week to invest in a mesh system and put my Hub 5 in Modem mode.I have purchased the TP-Link Deco AX3000 and a 8 port Gigabit switch, which is being delivered tomorrow. A video I watched on YouTube had the Hub 5 linked to...
Received new Hub 4 - 31.10.23, connected the set. Now Wi-Fi is very intermittent, Red light keeps coming on, devices keep dropping their internet connections. Have rebooted system several times over the last few days. All connection checks say that e...
Service with VM is no where near as good as it used to be,3 hours on the phone to either 5 or 7 different people trying to fix wi-fi problem ,they never did,promised a new hub within 7 days and still no hub,for 20years never had a problem with wifi u...
So I had fttp installed a few days ago. Top package (1132mbps) and all working fine for a few days. Since 11pm last night (roughly 12 hours) it's been off completely. Restarted the hub 5x multiple times both soft/hard resets. Nothing but a flashing b...
Got a new hub 5 on Thursday and unable to pair my white WiFi pod. Tried moving it close to the hub and it flashes but does not connect and isn’t shown on the connect app. Spoke to support but they didn’t understand and just emailed me a link for set ...
