POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I've been having packet loss issues and a few full outages over the past couple of weeks and I'd like somebody to take a look please.I can post power levels and thinkbroadband details if needed but can't really be bothered atm, it's data that you sho...
I have a bit of a issue...Since yesterday my internet is pretty much down. It was up late last night / early in the morning, and went out again today... I checked with my neighbours in my building and in nearby buildings, whom I know are VM's custome...
Our wifi went down this morning. I have since reset in the usual way and we appear to be up and running again BUT.....Previously we had 2.4gHZ and 5gHZ options and could choose which to use. Having rest there appears to be no longer an option - just ...
I just recently got my Valerie modem/router from Virgin after switching to them. I also have a Raspberry Pi running PiHole and PiVPN.For PiHole, how can I set my DNS Server on Valerie to the IP address of the Raspberry Pi? I've looked through the set...
Hi,I'm looking for some help with setting up an ethernet connection to my laptop, which is in a different room.My router is too far away from my laptop to connect directly, however, there are ethernet sockets close to my router and my laptop. I've co...
Hello, I have a red line/light on my hub and I don’t have WiFi. I have tv. This morning it was a pink ish light and I rebooted it but it stayed pink. Went out and came back a few hours later and now it’s red. I have rebooted a few times, turned it of...
My children go to secondary school in a village with very little signal (phone or Internet). My daughter passed out about a mile from school the other day and struggled to contact me - which is concerning. All providers seem to have bad signal from s...
Hello hoping to get some answers as customer support just keeps telling me to reset the hub.I keep having to disconnect my wireless connections and reconnect as they keep losing the WiFi signal. I also have a black spot in my dining room (speed less ...
How do I chase an order for Wi-Fi pod,been with virgin for just over a week and contacted them on day one to say I had black spots within my house , advisor said they would send one out , still waiting ??any know of any phone numbers to contact them ...
hi all I've received a new hub after my old one was having problem for some time, I had a hub3 but they've given me a hub 4, speeds are good and wireless aswel, but im experiencing high packet loss, which of course makes gaming not so good, I've been...
