POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I could go on about the terrible service I have had since May, but will get straight to the latest fiasco.Saw a Virgin engineer outside our block of flats looking at our connection box (which is in a terrible state, more on that later) on Tuesday mor...
Hi, I’m having similar problems (and struggles getting through on the phone) so thought I’d try here. Have checked all the connections and tried rebooting the hub, and gone through the things that were suggested here, but the solid red light has stay...
Hi, i got self installation kit with hub 3. I followed all instructions and I can see green wifi icon and green light blinking. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light...
The wifi doesn't reach our attic. Thanks
Hi.i'm having internet connectivity issues. The bottom power light on my router is orange,and various devices will not connect to the internet,ive done the reset,and still the same..its a white hub 3.0ThanksMike
Hello, I constantly have a red light on the hub. I have had this for several weeks now. I have reset, rebooted, unplugged and left switched off for an hours, plugged back in and tried again but the red light returns. It is in a well ventilated pla...
I have just received my returns packaging but I'm out of the country until mid DecemberWill this late return be acceptable as I've tried contacting Virgin but just spoke with the bot & got nowhere
Have been having intermittent wi-fi problems for about 3 months. Last week and engineer called and changed my TiVo box, an hour later my wi-fi went down again. I have spent hours talking to someone in India, going through the same resets etc, a lot o...
Hello, my WiFi has not worked in a couple months now. All wired connections are fine but WiFi drops out after about 30 seconds of being connected! Works again if I disconnect the device and connect again. When connected speeds are good as expected. A...
