POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I'm on the VOLT 1gig package and whilst I am getting good speeds via ethernet, the WiFi even when sitting right next to it is very poor in comparison. 940mbs download over ethernet, 80mbps WiFi right next to the router.I've rebooted the Hub 5 several...
New Volt Hub (5?) on the way. Unlikely it will support port forwarding for SMTP (port 25) so I have two choices; move my mail server to Google/365 or buy a router.Is there a definitive guide somewhere that would help me set up the Hub and router cor...
We are again experiencing an outage in the area...what is going on?
For the last few days i have been having various problens with my super hub 3.The problems are:Started getting small drop outs in wifi and ethernet, caused lagging in xbox games, netflix and internet on pc.Then got bigger drop outs where netflix woul...
My VM Connect app does not connect to my Hub. It does very occasionally, but most time that I open the app there is no connection. Can I do something to fix this?Can I control my WiFi another way?Thanks
I discovered that the problems with my VM broadband were caused by a faulty extension cable to which the router was connected, so an engineer is no longer needed. How can I cancel the appointment? I can kick the appointment down the road but for some...
Hello! I am really frustrated atm, in august this year i had no internet connection for over a month. The internet glass fibre cable was cut outside my property what i had reported same day. Lady in customer service booked an engineer appointment 2 w...
like 2-3 days a week, wifi is connected (using 5G band) and no data is going through. I have to reboot it to resume.This is annoying, anyway I can fix this?
Hi thinking of getting virgin media movies app on ipad, just wanted to know if it's worth it? It's only for only particular movie but it's available on our. Would you recommend it or not?
Hub 3 has no internet and when logging into the hub admin it states “update in progress”. This has left me witho no internet. Please help asap as I work from home and need to take today off now as I have no internet
